Jessica Violand Bruno Jessica Violand Bruno

The Terrifying Tales of Floor Covering Fails

In this spooky season of black cats and skeletons, we gather ‘round for tales not of ghosts or ghouls, but of something even scarier... flooring fails! From squelching vinyl to exploding tiles, these stories will send shivers down your spine. Pull up a pumpkin, grab your candy, and settle in for the scariest of stories.

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Jessica Violand Bruno Jessica Violand Bruno

The Pushback

Over the years we have heard many stories and have been involved with many cases of “pushback”.

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Mark Violand Mark Violand

Christmas in July

Spots and spills happen year-round. Here’s a refresher on how best to take care of your spots and spills!

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Mark Violand Mark Violand

It’s Just Carpet

It’s just carpet, why do I have to vacuum it so often? It’s just carpet, why does it need cleaned so often? While we would like to think all it has to do is lay on the floor and look pretty, carpet needs proper care to maintain the indoor environment and get the longest, best-looking life out of it.

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Jessica Violand Bruno Jessica Violand Bruno

Vacuums Are Being Called On The Carpet [Throwback] 

The proper care and maintenance of your carpet will ensure that you get a lifetime of performance out of it. Using the proper equipment is just as important as the color and style you pick. This article is a short guide to help you get the longest, best-looking life out of your investment.

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Mark Violand Mark Violand

ENTRANCE MATS AND MATTING WORK 24/7 

Stopping dirt at the door not only reduces cleaning labor costs and wear on your floors, but it also reduces the need for cleaning chemicals that might be harmful to the building occupants and the environment.

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Mark Violand Mark Violand

Slippery Floors

What causes floors anywhere in commercial buildings or a home to be slippery? I am sure the first thing you thought of was “a wet floor” and you would be right. Why then, would or could someone slip on a supposedly dry floor?

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  • Mark Violand

    Mark Violand has been in the carpet cleaning and restoration industry for over 45 years. He is an Institute of Inspection, Cleaning and Restoration Certification (IICRC) Certified Carpet Inspector and approved Instructor. He teaches the Carpet Cleaning Technician, Commercial Carpet Cleaning and Maintenance, and Carpet Repair and Reinstallation Technician courses. Mark is also Chairman of the ANSI/IICRC S800 Standard and Reference Guide for Professional Inspection of Textile Floor Coverings.

      His reputation precedes him as Northeast Ohio’s “go-to” floorcovering inspector, working for carpet, resilient, wood, and laminate manufacturers, and floorcovering retailers, consumers, attorneys, and insurance companies.

  • Jessica Violand Bruno

    Jessica Violand Bruno is a Practicing Senior Carpet Inspector and holds IICRC Certifications in Carpet Repair and Reinstallation, Commercial Carpet Maintenance and Carpet Cleaning Technician as well. She also holds certifications from Inspector Training Services to inspect all hard surface floorcoverings.

    She is a sought after, Sales Associate at a local flooring retailer. She is also Chairman of the ANSI/IICRC S220 Standard for Professional Inspection of Hard Surface Floor Coverings.