Mark Violand Mark Violand

Tales from the Floor: Buckled Carpet

Another TALES from the FLOOR

In this case of buckled carpet, the inspector evaluates whether the condition stems from delamination or improper stretching. See how backing characteristics and installation practices reveal the true cause.

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Mark Violand Mark Violand

ENTRANCE MATS, A GOOD DEFENSE [Throwback]

The phrase is thrown around “the best offense is a good defense”. What kind of defense do you have in your building or home to protect your quarterback – er, floors? Outside dirt and grit cause the most damage to your indoor carpet and hard surface floors. What line of defense will keep the dirt out? Entrance mats

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  • Mark Violand

    Mark Violand has been in the carpet cleaning and restoration industry for over 45 years. He is an Institute of Inspection, Cleaning and Restoration Certification (IICRC) Certified Carpet Inspector and approved Instructor. He teaches the Carpet Cleaning Technician, Commercial Carpet Cleaning and Maintenance, and Carpet Repair and Reinstallation Technician courses. Mark is also Chairman of the ANSI/IICRC S800 Standard and Reference Guide for Professional Inspection of Textile Floor Coverings.

      His reputation precedes him as Northeast Ohio’s “go-to” floorcovering inspector, working for carpet, resilient, wood, and laminate manufacturers, and floorcovering retailers, consumers, attorneys, and insurance companies.

  • Jessica Violand Bruno

    Jessica Violand Bruno is a Practicing Senior Carpet Inspector and holds IICRC Certifications in Carpet Repair and Reinstallation, Commercial Carpet Maintenance and Carpet Cleaning Technician as well. She also holds certifications from Inspector Training Services to inspect all hard surface floorcoverings.

    She is a sought after, Sales Associate at a local flooring retailer. She is also Chairman of the ANSI/IICRC S220 Standard for Professional Inspection of Hard Surface Floor Coverings, and Vice President of the National Institute of Certified Floor Covering Inspectors (NICFI).